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Professional One Clients
“We just purchased our ninth home – NINE! – using
Phyllis Lemon as our
agent. We’ve known Phyllis for more than 20 years, and we’d never use anyone but her. She knows
the market better than anyone, she is the hardest worker we’ve ever seen, and she absolutely puts
her clients’ interests above her own. Her experience level is exceptional, but what really makes
her special is her unwavering integrity and her commitment to her people. We consider her a dear
friend. You won’t find a better agent anywhere.” -
“A friend recommended
Mike McClure to us. As the CEO of a mid-sized corporation, I have very high expectations of
what it means to provide “professional service.” Mike exceeded my expectations. He did an
incredible job of keep me in the loop, including several occasions when I was traveling overseas.
We corresponded at all hours, and it was typical for him to respond to an email from me at 11:30
PM within literally minutes. He led us through a complex transaction and every decision we made
was the right one, which I attribute to his expert advice. He also told us the truth, even when
it was not easy to do so. Not only that, but he hand-picked the Realtor we ended up using to buy
our next home in Chicago, and that experience was equally professional and drama-free. If we ever
come back to Detroit, Mike is our guy.” -
“I want to thank you for all the time you gave to help sell my house last spring. I am aware of
your help because of the terrific communication I had with my Realtor,
Kendra McConnell Hurd.
I cannot say enough great things about working with Kendra. After nearly 18 years of living in
my home, I was relocating to the east side. I first spoke to Kendra about it in December, when
it was just an idea. By January, she and I were a team. Kendra guided me through the ENTIRE
process, from deciding how and when to list the house, to deciding what to fix up (or not!), to
checking out various issues that she found existed with the way my house was listed with the
county, to guiding me through the negotiations. She went far beyond what I would have expected
and what I have previously experience from a Realtor. Kendra's attention to detail is amazing.
She was able to find issues that the more seasoned Realtors involved in this sale did not, in
what you remember was a, well, soap operate transaction. I had total confidence in what Kendra
told me, and she did not mince words about what I needed to hear and do. She understood about
the process that I was going through, closing out my life on the west side and moving to a new
home and life on the other side of town. Her people skills are amazing. Her experiences as a
mom and friend were evident in how she worked with me, listening to my concerns and issues,
as well as keeping me upbeat and making me laugh...a lot! I really cannot say enough about
how pleased I was with the process of working with Kendra. And, before I close, let me say
that while Kendra had tried to brace me for the reality that a quad level home might take a
long, long time to sell, with her guidance, help, and incredible marketing skills, she sold
this puppy in 3 weeks. Absolutely amazing. Kendra is professional, personable, picky, pleasant,
and the perfect Realtor for anyone who really wants a great experience in the rather difficult
process of selling. I will recommend her highly to anyone I know who is looking for a wonderful
Realtor, who really cares about the individual family in the sale.” -
“Elaine Major is the best!!
She is always there to answer your questions no matter how many you have or what time of day you
ask her. And believe me, I asked a lot of questions!! Elaine is so fun and such a pleasure to
work with. I love my new place. Thanks Elaine!” -
Phyllis Lemon has a reputation
for selling luxury homes. All I know is that I bought a $120,000 starter home in Westland and she
made me feel like I was her most important client. I lost count of the number of houses we saw.
Lots of successful Realtors have a prima donna attitude. Not Phyllis. She knocked herself out
for me. I will never use anyone but her for any real estate needs in the future.”
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“We came to Metro Detroit with no prior knowledge of the area.
Michael McClure gave us
his advice, and so did many other people. We wanted to buy a home in an area that seemed
attractive at the time. Mike basically wouldn’t let us. At the time, we were upset. Not
long after we bought our home and really learned the area, we realized that Mike’s advice was
perfect. He could have sold us the home we wanted and made about the same money, but he refused
to allow us to make a mistake. We ended up selling that home and making a very strong profit.
Thanks for caring about us, Mike. We really didn’t expect that from a Realtor!”
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“Michael McClure and
I used to work together as CPA’s at Price Waterhouse many years ago. Although
Mike is a very low-key salesman, he persisted in telling me about a vacant
property that was for sale that he felt was a great bargain. After nearly a year of
begging me to check it out, I finally did. I ended up buying that property and selling
it a couple of years later at a profit of more than $900,000. In only TWO years!
WOW. I am extremely grateful for the advice Mike provided.” -
“As a luxury builder of the past 30 years, I’ve seen and worked with just about every Realtor
in the market. Phyllis Lemon
has been my only choice during all those years. She is the only Realtor that I completely trust
and respect. I’ve seen them all. She’s the best.” -
“We’ve lost count of the number of people we’ve referred to
Phyllis Lemon and
Michael McClure over the
years. The number is literally now more than 50. We’ve been doing this for more than 20 years.
They are true professionals. They always deliver. I wouldn’t think of referring anyone else.”
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“We’ve bought and sold seven different houses using
Michael McClure and
Phyllis Lemon. They
are like family to us now. We’ve spent holidays and birthdays with them. They’ve shared their
homes with us, and we’ve shared ours with them. They are so much more than Realtors. They are
great at what they do, and even better people.”
-
“We bought our condo with
Mike McClure and were
so satisfied that we had him sell it for us three years later. We were in the process of
relocating to Hagerstown, and we needed to move prior to the closing. Mike handled all of
the details in our absence, including signing everything using power of attorney. We have
total trust and confidence in Mike. He did a phenomenal job for us.”
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“We’ve built and sold two of the most expensive homes in Brighton in the last five years.
Phyllis Lemon and
Mike McClure sold both
of those homes for us. We know from experience that selling homes at the top of the market
is not easy. Phyllis and Mike are incredibly diligent and are tireless promoters and workers.
They’ve absolutely done the job for us both times.”
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“I’ve been a builder for 20+ years.
Phyllis Lemon and
Mike McClure have been
representing me for the last 10 years, because I think they’re people of integrity and they
know how to work. I’ve sold many homes using them, and three of my personal residences.
I trust them completely.” -
“We were looking for a home that didn’t seem to exist on the market.
Elaine Major sent out
a letter in the area we liked best. We got a response from someone who ended up having a
home like what we wanted. We ended up buying that home. We were impressed with Elaine’s
‘can-do’ attitude and her creativity in coming up with this solution.”
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"I am happy to report that I am now the owner of a large four
bedroom, 1750 square foot (additional 700 in finished basement) home
in Waterford. This was achieved largely because of a wonderful associate
on your staff, Kendra
Hurd. This letter is to express to you the pleasure I had working
with Kendra Hurd. The professional manner in which she handled herself
and the desire to find me the perfect home to start a raise a family
was phenomenal. I work for the Auburn Hills Police Department and
have been in Law Enforcement for over nine years. Through my experience
I have developed a good judge of character and many trained new officers.
I found Kendra to be of high ethics, outstanding morals, with a charming
personality. While dealing with Kendra she advised me that she was
new to the real estate business. Through my experience with Kendra,
I would have guessed that she was a seasoned veteran to the business.
I am a first time buyer and as expected I had numerous questions and
concerns. Kendra had to basically 'spoon feed' the answers to me and
never showed any frustration or lack of concern. Kendra took every
step to make me comfortable in a confusing and scary situation. Kendra
took extra steps to help me understand the process by sending me websites
that would help explain things in laymen terms. Kendra basically held
my hand through the home search, offer / counter offer, and closing
process. During the closing we encountered a slight problem with the
sellers of the home. Kendra handled it quickly without my blood pressure
rising or even a slight concern on my part. Because of the experience
I had with Kendra, I have referred several of my partners, friends,
and family to Professional One Real Estate for near future home purchases.
In closing I would like to say, that it was a pleasure working with
your company and especially with Kendra. Your company is truly blessed
to have her on staff."
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